Privacy Policy

Effective Date: 08/11/2026
Website: cpmdispatchersinc.com

CPM Dispatchers Inc ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit cpmdispatchersinc.com or use our truck dispatching services, lead capture forms, communication tools, and educational materials (the "Services").

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We may collect the following types of information: Contact Information (name, email address, phone number, and business/company details you provide through opt-in forms, applications, or booking requests); Business Information (DOT/MC number, fleet details, equipment type such as dry van, power only, reefer, or box truck, and operating preferences); Communications (messages you send us via email, SMS, or booking/scheduling tools, and records of calls scheduled through our calendar); Technical Data (IP address, browser type, device information, and website usage data collected through cookies and similar tracking technologies).

2. How We Use Your Information
We use the information we collect to respond to inquiries and provide requested dispatching services; qualify leads and schedule strategy calls or consultations; send appointment confirmations, reminders, and service-related updates; send marketing and promotional communications via email or SMS where you have consented; improve our website, offerings, and customer experience; and comply with legal obligations and enforce our Terms & Conditions.

3. SMS & Email Communications
By submitting your contact information, you consent to receive communications from us via email, phone, or SMS, including promotional and service-related messages. Message and data rates may apply. You may opt out of marketing communications at any time by replying "STOP" to SMS messages or clicking the unsubscribe link in emails. Opting out of marketing messages will not affect service-related communications necessary to fulfill a scheduled appointment or active service.

4. Sharing of Information
We do not sell your personal information. We may share information with service providers who help us operate our business (e.g., calendar/scheduling platforms, email/SMS providers, payment processors, CRM/automation tools such as HighLevel); legal authorities, when required by law, subpoena, or to protect our rights, property, or safety; and in business transfers, in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections. We do not act as a freight broker or motor carrier, and we do not share carrier information with third parties for purposes unrelated to providing our Services.

5. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies (including from advertising platforms such as Meta/Instagram and Google) to analyze site traffic, measure ad performance, and improve user experience. You can control cookie preferences through your browser settings, though disabling cookies may affect site functionality.

6. Data Retention
We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, information is securely deleted or anonymized.

7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices
Depending on your location, you may have the right to request access to the personal information we hold about you; request correction or deletion of your personal information; opt out of marketing communications at any time; and request a copy of your data in a portable format. To exercise these rights, contact us using the information below.

9. Children's Privacy
Our Services are intended for business owners and professionals in the trucking and logistics industry. We do not knowingly collect personal information from individuals under the age of 18.

10. Third-Party Links
Our website may contain links to third-party websites, tools, or services that we do not own or control. We are not responsible for the privacy practices or content of any third-party site. Your use of those platforms is at your own risk.

11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a new "Effective Date." Your continued use of the website and Services after such changes constitutes your acceptance of the revised policy.

12. Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact: CPM Dispatchers Inc, Email: [email protected], Phone: (832) 378-8617